SHARE.DEV Cloud

Terms of Service

Established 12 August 2026 · Effective 12 August 2026

This is a translation provided for convenience. The Korean version of these Terms is the binding text. If there is any difference in meaning between this translation and the Korean original, the Korean version prevails. You can read it at share.dev/terms.

Article 1 (Purpose)

These Terms set out the rights, obligations and responsibilities of ShareDev ("the Company") and its users, together with the conditions and procedures for using the cloud computing service share.dev cloud ("the Service").

Article 2 (Company details)

The registered name, representative and address appear in Korean as they are recorded on the Company's business registration certificate.

Article 3 (Definitions)

• Service — the cloud computing service by which the Company provides information and communication resources at the user's request.
• User — an individual or legal entity that has agreed to these Terms and entered into a service agreement with the Company.
• Account — the email address registered by the user and the access rights bound to it.
• Server — a virtual computing resource provided by the Company.
• Private network — a network isolated from other users, on an address range the user chooses.
• Public IP — an address attached to a server that makes it reachable from the internet.
• User information — information that the user stores in the Service and that the user owns or controls.
• Charges — the amounts payable to the Company for use of the Service.

Article 4 (Publication and amendment of these Terms)

• The Company publishes these Terms on the Service so that users can read them easily.
• The Company may amend these Terms within the limits of applicable law, including the Act on the Regulation of Terms and Conditions, the Act on the Development of Cloud Computing and Protection of Users, and the Act on Consumer Protection in Electronic Commerce.
• The Company will publish any amendment, stating its content and effective date, on the Service and notify each user by registered email 7 days before the effective date, or 30 days before where the amendment is unfavourable to users.
• A user who does not accept an amendment may terminate before it takes effect. Where the Company gave notice under the preceding paragraph and stated that silence until the effective date would be treated as acceptance, a user who does not respond is deemed to have accepted.

Article 5 (Matters not covered)

Matters not set out in these Terms, and questions of interpretation, are governed by applicable law, by the individual service descriptions and operating policies the Company publishes on the Service, and by general commercial practice. Where an individual service description conflicts with these Terms, the individual service description prevails.

Article 6 (Formation of the agreement)

• The agreement is formed when the user agrees to these Terms, applies for the Service, and the Company accepts the application.
• The Company may provide all or part of the Service through a prior application and approval process.
• The Company may refuse an application, or terminate after acceptance, where:
  • the applicant used another person's identity or gave false information;
  • the applicant has previously been restricted for breaching law or these Terms;
  • it is clear that the Service is to be used for an unlawful purpose;
  • there is insufficient capacity or a technical obstacle. In this case the Company will explain and may hold the application.
• Persons under 14 years of age may not register.
• The agreement runs from formation until either party terminates it under these Terms.

Article 7 (Accounts and account information)

• An account is created against the email address the user registers, and login is by an authentication link sent to that address. The Company does not store user passwords.
• Users must not allow third parties to use their account, and use through the account is attributed to the user.
• A user who learns that their account has been compromised or is being used by a third party must inform the Company immediately, and the Company will advise on the steps to take. The Company is not liable for loss arising from a failure to inform.
• Users must promptly correct or notify the Company of changes to their registered details. Disadvantage arising from a failure to do so is borne by the user.
• Creating multiple accounts to claim free allowances repeatedly is prohibited.

Article 8 (Provision of the Service)

• The Company provides:
  • creation, operation and deletion of virtual servers;
  • private networks on an address range the user chooses;
  • public IP addresses attached to servers;
  • replicated storage for server disks;
  • a management console showing usage and charges.
• The Service is provided 24 hours a day, every day, save as varied or suspended under Article 9.
• The Company may apply reasonable per-server resource limits to keep the Service stable and protect other users, and will publish those limits on the Service.
• The Company may restrict certain outbound communications to prevent spam and other abuse, and may block traffic using addresses not allocated to the user.
• Server disks are replicated, so data survives the failure of part of the storage estate. This does not replace backup. Data deleted or overwritten by the user is not recoverable regardless of replication, and backing up user information is the user's responsibility.

Article 9 (Change and suspension of the Service)

• The Company may change the Service or suspend it temporarily for inspection, repair or replacement of equipment, for improvements, or for other substantial operational reasons. The Company will publish the reason and timing on the Service and notify users by registered email in advance.
• Where a natural disaster, power failure, carrier outage or other cause beyond the Company's reasonable control occurs, the Service may be interrupted without prior notice; the Company will explain the cause and the action taken without delay afterwards.
• Where a change to the Service is unfavourable to users, the Company gives notice in accordance with Article 4(3).
• Where the Company intends to discontinue the Service entirely, it will notify users 30 days before the closing date and allow a period in which user information can be retrieved or migrated.

Article 10 (Service level)

• The Company provides monthly availability of 99.99% or more per server.
• Monthly availability is calculated per server as follows.

  Monthly availability (%) = (total minutes in the month − unavailable minutes) ÷ total minutes in the month × 100

• "Unavailable" means a state, caused by the Company's equipment or the Service, in which the user cannot reach the server; it counts only where that state persists for 5 consecutive minutes or more.
• When servicing or replacing equipment, the Company first attempts to move the server to other equipment while it stays running.

Where monthly availability falls below paragraph 1, the Company provides the following service credit, on the user's application, against that month's charges for the affected server.

The following are excluded from unavailable time.

• Inspection or maintenance notified in advance under Article 9(1)
• Interruption caused by the user's request, action or configuration, or by software the user installs and operates
• Time during which the user had stopped or deleted the server
• Time during which use was restricted under Article 16 for breach of these Terms
• Natural disaster, power failure, carrier outage and other causes beyond the Company's reasonable control

Service credit must be claimed to devops@share.dev within 30 days of the end of the month concerned. The Company will confirm the outcome within 10 business days of receiving the claim. Approved credit is set off against the next invoice, or paid to an account nominated by the user where the agreement has ended.

Service credit is not the user's sole remedy; other damages are dealt with under Article 26.

Article 11 (Charges)

• Charges follow the price list the Company publishes on the Service, calculated on the hours a server ran, the disk capacity and internet traffic.
• Internet traffic is free up to 10GB per month in each direction, inbound and outbound, and only the excess is charged at the published rate. Traffic within the user's own account is not charged.
• Charges are stated in Korean won and include value added tax.
• Charges are calculated for each calendar month, from the 1st to the last day, and invoiced the following month, payable by the methods the Company publishes.
• The Company does not store card numbers or other payment credentials. Entry and authorisation are handled by a payment gateway, and the Company retains only the minimum information needed to confirm payment.
• Where the Company changes the price list, it will publish the change on the Service and notify users by registered email 30 days before it takes effect. A new price list applies only to usage after the effective date and is not applied retroactively.

Article 12 (Overdue charges)

• Where a user has not paid by the due date, the Company will notify the user and request payment.
• Where payment is still outstanding 14 days after the due date, the Company may suspend the Service. The Company will give 7 days notice of the intended suspension date.
• Where payment is still outstanding 30 days after suspension, the Company may terminate the agreement and delete the user's resources and user information. The Company will give 14 days notice of the intended deletion date, and the user may request the return of user information under Article 19 within that period.
• The Company will not take the steps in paragraphs 2 and 3 in respect of an amount the user has disputed, until the dispute has been resolved.

Article 13 (Refunds and withdrawal)

The Service is charged after use, for what was actually used, so the Company does not hold payment for unused service. The Company refunds in the following cases.

• Amounts billed in error are refunded in full — duplicate payment, errors in measuring usage, and misapplication of the price list.
• No charge is made for time during which the Service was unusable for reasons attributable to the Company. Where such an amount has already been invoiced, it is refunded or set off against the next invoice.
• Where the user has not used the Service at all after payment, a full refund may be requested within 7 days of the payment date.

Refunds are processed within 3 business days of the request, ordinarily by reversing the original payment. Where reversal is not possible, the refund is paid to an account nominated by the user.

Under Article 17(2) of the Act on Consumer Protection in Electronic Commerce, withdrawal is restricted to the extent the service has already been supplied. Where the user has not used the Service at all, supply is treated as not having begun and the third item above applies.

Where use was restricted because the user breached these Terms, charges for what was actually used up to that point are not refundable.

Refund requests go to devops@share.dev or 080-015-2281.

Article 14 (The Company's obligations)

• The Company complies with applicable law and these Terms and does its utmost to provide the Service continuously and stably.
• The Company puts in place and observes the technical and administrative measures needed to protect user information and personal data.
• The Company does not disclose information about users learned through providing the Service to third parties, except as set out in these Terms and the Privacy Policy.
• Where a user raises a comment or complaint that the Company accepts as justified, the Company deals with it and informs the user of the process and the outcome.

Article 15 (The user's obligations)

Users must not:

• breach the law or infringe the rights of others;
• send spam, conduct phishing, or create, distribute or spread malware;
• access or attack the networks or systems of others without authorisation;
• probe or exploit vulnerabilities in the Service without the Company's prior consent;
• obstruct the normal operation of the Service or other users' use of resources;
• resell the resources supplied by the Company as such to third parties. Building and offering the user's own service on them is not resale;
• assign, lend or pledge the right of use to a third party without the Company's prior consent.

Users must hold the rights necessary for the information they store in or process through the Service, and are responsible for its content and use.

Article 16 (Restriction of use)

• Where a breach of Article 15 is established, the Company may suspend use of the resource concerned or terminate the agreement.
• Before restricting use the Company will state the reason and the period and give an opportunity to remedy. Where the matter is urgent — such as immediate obstruction of other users, or an ongoing breach of law — the Company may act first and explain without delay afterwards.
• Users may object to a restriction, and the Company will notify the outcome of its review within 10 business days of receiving the objection. Where the objection is well founded, the Company lifts the restriction without delay.

Article 17 (Termination)

• Users may terminate at any time through the management console or by notifying the Company.
• Where a user deletes a server, that server's disk and the data on it are deleted with it and cannot be recovered. As this follows the user's own instruction to delete, the Company does not retain a separate copy.
• The Company may terminate where the user breaches Article 15 or where Article 12(3) applies, giving prior notice of the reason and the timing.
• On termination, charges already incurred are settled and invoiced as at the closing date.
• User information is handled on termination in accordance with Article 19.

Article 18 (Protection of user information)

• User information belongs to the user. The Company asserts no rights over it.
• In accordance with Article 27 of the Act on the Development of Cloud Computing and Protection of Users, the Company will not provide user information to a third party without the user's consent, or use it for purposes other than providing the Service, except under a court production order or a warrant issued by a judge.
• The Company does not read user information without the user's consent. It may inspect access logs and usage statistics to the minimum extent needed to establish the cause of an incident or to investigate a breach of law; this does not extend to the content of user information.
• Where the Company provides user information to a third party or uses it for another purpose under paragraph 2, it informs the user without delay, unless notice is restricted by law.

Article 19 (Return and destruction of user information)

• In accordance with Article 27 of the Act on the Development of Cloud Computing and Protection of Users, on termination of the agreement the Company returns user information to the user and destroys any that is not returned.
• The user may request the return of user information before the closing date or within 30 days of it. The Company will make the user information available in a form the user can download within 10 business days of the request.
• Once the period in paragraph 2 has passed, or the user has stated that no return is required, the Company destroys the user information irrecoverably and informs the user that it has done so.
• Where the user deleted a server themselves under Article 17(2), the user is treated as having consented to destruction without return; the server is deleted immediately and this Article does not apply.
• Where the Company will be unable to return user information because it is closing the business, it will inform users 30 days before the closing date and allow the time needed for return.

Article 20 (Notification of incidents)

• In accordance with Article 25 of the Act on the Development of Cloud Computing and Protection of Users, the Company informs affected users without delay where:
  • an intrusion incident within the meaning of the Act on Promotion of Information and Communications Network Utilisation and Information Protection occurs;
  • user information is leaked;
  • the Service is interrupted, except where notifying the interruption is technically impracticable.
• Where user information is leaked, the Company immediately reports this to the Minister of Science and ICT and tells users which items were involved, when and how it happened, what the Company has done, what the user can do, and where to make enquiries.
• Notice under paragraph 1 is given by registered email; where that is impracticable, the Company publishes it on the Service for 30 days or more instead.

Article 21 (Disclosure)

• In accordance with Article 26 of the Act on the Development of Cloud Computing and Protection of Users, users may ask the Company to identify the country in which user information is stored, and the Company will answer without delay.
• The Company stores user information within the Republic of Korea and does not transfer it abroad. Should the Company intend to change the country of storage, it will notify users 30 days beforehand, and a user who does not accept the change may terminate.
• The Company publishes information about the quality and performance of the Service and about its information protection measures on the Service.

Article 22 (Personal data)

The Company protects users' personal data in accordance with the Personal Information Protection Act and other applicable law. The items collected, the purposes, retention periods, processing entrusted to others and users' rights are set out in the Privacy Policy, which forms part of these Terms.

Article 23 (Intellectual property)

• Intellectual property in the Service itself and in software, content and marks created by the Company belongs to the Company. Users may not reproduce, distribute or exploit them commercially without prior consent.
• Intellectual property in user information stored in or generated through the Service belongs to the user.
• The Company processes user information only as far as needed to provide the Service, and does not use it for other purposes or let third parties use it.

Article 24 (No assignment)

Users may not assign, transfer or pledge their position under the agreement, or their rights and obligations under these Terms, without the Company's prior written consent. Where the Company intends to transfer its position under the agreement through a business transfer, merger or division, it will notify users 30 days beforehand, and a user who does not accept may terminate.

Article 25 (Notices)

• The Company gives notice to a user at the email address the user has registered.
• Where notice is given to users generally, the Company may publish it on the Service for 7 days or more in place of individual notice. Matters unfavourable to users, or of material effect on a user's own transactions, are notified individually.
• Where notice does not arrive because the user has not kept their contact details current, notice is treated as delivered when the Company sent it under paragraph 1.

Article 26 (Damages)

• Where the Company or a user causes loss to the other by breaching these Terms, that loss must be compensated.
• In accordance with Article 29 of the Act on the Development of Cloud Computing and Protection of Users, a user who suffers loss through the Company's breach of that Act may claim compensation, and the Company is not relieved of liability unless it proves the absence of intent or negligence.
• Compensation payable by the Company is limited to the monthly average of the charges actually paid by the user over the three months preceding the month in which the loss arose. This limit does not apply to loss caused by the Company's intent or gross negligence, or to loss under paragraph 2.

Article 27 (Exclusions)

• The Company is not liable for loss arising from natural disaster, power failure, carrier or utility outage, or other causes beyond its reasonable control.
• The Company is not liable for interruption or loss arising from causes attributable to the user.
• The Company is not liable for loss of user information where the user did not keep a backup.
• The Company is not liable for the information or services the user provides using the Service, nor for disputes between the user and third parties.
• These exclusions do not apply where the Company acted with intent or gross negligence.

Article 28 (Disputes and jurisdiction)

The Company and the user will discuss in good faith to resolve any dispute arising in connection with the Service. A user may apply for mediation to the Electronic Documents and Transactions Dispute Mediation Committee under the Framework Act on Electronic Documents and Transactions, to the Personal Information Dispute Mediation Committee under the Personal Information Protection Act, or to another mediation body under applicable law.

Where a dispute is not resolved by discussion or mediation, proceedings may be brought before the court having jurisdiction under the Civil Procedure Act. These Terms and the agreement are interpreted and applied in accordance with the law of the Republic of Korea.

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